Brushes Website Problems
< Saturday, March 15th, 2008Yes, I do realize that www.brushes.obsidiandawn.com is down.
And I apologize for any inconvenience this is causing. I am in contact with my hosting provider, and have been having to wait 2-4 hours for a response all day long. They keep telling me things that are wrong, and I keep telling them that I’ll fix them but that I can’t do so until they give me permissions to my brushes folder back… and so on and so forth.
It’s driving me nuts.
I feel like, with 6000+ visitors a day, I have a responsibility to keep this website up. And so I feel awful when it’s down like this, since it apparently has been since yesterday (I didn’t receive an email when they took it down, either - I had to find out via email from all of you!)
I may be having to upgrade to a Virtual Private Server, or something else that will allow for the kind of usage that this site has.
Most of the problem seems to have come from one single IP, which I have since blocked. The cause for this problem was 250+ simultaneous Apache connections, and many/most of them seem to have come from this one IP. I’m not even sure what would cause that kind of a thing. I’m going to be looking for some kind of a script that limits the number of simultaneous Apache requests that come from a single IP (I know that some blogs have plugins that do it, so it must be possible), so that this doesn’t happen again.
In the meantime, please sit back and have some patience while I bang my head on the table about a bajillion times whilst waiting for a response to my ticket (no phone support on the weekends = teh suckage). Anybody know of a great web host that has 24/7 technical support via PHONE? And that has VPS and/or dedicated servers?
If I can’t get this resolved over the weekend because of how slow the ticket system is, I will DEFINITELY have it back up on Monday. This’ll be the longest my website’s ever been down.
Thanks for your patience, guys!
In the meantime, there is another place that you can download my brushes!



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